Looker Studio Error: Failed to get data [Solved]
If you’ve ever encountered the frustrating error message in Looker Studio saying it failed to connect to a data source or failed to get data, you’re not alone. The missing "Fix it" button is often just hidden due to screen zoom settings. Here’s how you can quickly resolve it.
Introduction
If your scorecards, tables, or charts do not display data when using Looker Studio, you might encounter an error indicating that it could not connect to the data source or failed to retrieve data.
Typically, users try troubleshooting by checking credentials, data permissions, or browser settings. However, in many cases, the actual issue is that the “Fix it” button is simply out of view due to the browser’s zoom level.
The Quick Fix
- Open your Looker Studio report.
- From the menu, choose Resource -> Manage added data sources.
- In the Status column, where connection problems are displayed, the FIX IT button should appear. However, the screen resolution is preventing it from showing.
- Zoom out your browser window. Use Ctrl + “-” on Windows or Command + “-” on Mac to reduce the zoom level.
- Look for the “Fix it” button. Once you zoom out, the button should appear on the screen.
- Click on “Fix it”, and the status should change to Working soon.
Why This Works
The issue occurs because Looker Studio’s interface sometimes hides key buttons due to screen resolution. This is likely a UI glitch where elements don’t adjust properly to different screen resolutions.
Conclusion
Before diving into complex troubleshooting steps, try this quick zoom-out trick—it could save you a lot of time and frustration. If you’ve faced this issue or found other easy fixes, share your experience in the comments!
Flavia Groza-Bocăneț
